David Andrew Furniture
5 min

What You're Actually Paying for at a Furniture Retailer

Retail prices include real costs. Knowing which ones helps you decide what to pay for and what to skip.

Furniture retail markup is typically 100–200% above cost. A sofa that costs $1,200 to manufacture sells for $2,400–$3,600 in a showroom. This markup is not pure profit — it covers real costs. Understanding the cost breakdown helps you understand what you're actually buying when you pay retail, and what you're giving up when you don't.

The cost components in retail markup

  • Showroom rent: furniture showrooms require large, well-located spaces. This is one of the largest costs in retail furniture, typically 8–15% of revenue.
  • Staff: designers, salespeople, and showroom staff involved in each transaction
  • Returns and damage: furniture has a high return and in-transit damage rate — retailers absorb this cost across all purchases
  • Inventory: furniture retailers hold significant inventory. Capital tied up in stock has a carrying cost.
  • Marketing: catalogs, online advertising, photoshoots, and brand investment
  • Delivery infrastructure: many retailers operate their own delivery fleet

What you get for those costs

Tactile selection — you can sit on the sofa before you buy it. Immediacy — in-stock items can be delivered in days, not weeks. Design assistance — a showroom salesperson who can help you navigate options. A simple return process — most retailers accept returns within 30–90 days on non-custom items. For some buyers in some situations, these services are worth paying for.

What trade sourcing eliminates

When you source through a procurement service at supplier cost, you're removing: showroom rent (no showroom), most marketing costs (no catalog), retail inventory carrying costs (pieces are made to order), and a portion of staff costs (replaced by a specialist fee). What you don't eliminate: production cost, freight, and quality control.

What procurement adds back

The procurement fee — DAF's 20% on supplier cost — covers sourcing, specification, order management, delivery coordination, and warranty handling. It's a service fee, not a retail markup. The difference: it's charged on the actual cost of the furniture, not on a cost that already includes all the retail infrastructure above. The total cost to you is lower even after the fee.

When to pay retail

Small purchases, immediate need, or pieces where sitting in person matters enough to pay the premium. A $400 dining chair from a showroom is worth the retail price if the alternative is three months of lead time and you need six chairs for a dinner party in six weeks. A $4,000 sofa where identical quality can be sourced for $2,800 including the procurement fee is not worth the retail premium unless immediacy is the constraint.

Tell us what you're looking for. We'll show you the supplier price and the 20% fee on the same line.

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