David Andrew Furniture · Learn

How the work is done, end to end.

Five chapters, in the order a room actually moves: the lifecycle, the costed plan, the fee, the years after delivery, and the honest end of a piece’s life. Every number on this page is a number DAF commits to in writing.

5 chapters·Read in 8 minutes·Figures illustrative unless stated
01The lifecycle

Six steps, one flat fee, no hidden markup.

From the first photo of an empty room to the last chair in place, the work runs the same way every time. The steps are short; the numbers behind them are stated further down.

  1. 01

    The brief

    You send the room: photos, dimensions, a budget, a deadline. No account needed.

  2. 02

    The costed plan

    Every piece named, at the supplier price, with landed cost, lead time, and the 20% shown per line. Back in five business days.

  3. 03

    The signature

    Payment splits 50/25/25: half at signing and approval of the items schedule, a quarter when all POs are issued, a quarter on the closeout package.

  4. 04

    Orders

    Quotes compared, purchase orders issued and tracked on your behalf, sourced through DAF Global Connect.

  5. 05

    Freight & customs

    DAF coordinates the project's freight forwarder and customs broker. DAF is neither; their costs pass through at rate.

  6. 06

    Delivery & closeout

    Last mile to your receiving location, then the closeout package: invoices, packing lists, certificates of origin, warranty docs.

What DAF is
ModelA services business, not a store
SourcingDAF Global Connect
Fee20% flat, on landed cost
RepliesNext business day
Exchange3–7 years, 1:1 (Lifeware)

Not a marketplace, not a designer, not a retail brand. The fee is the only revenue: no dealer markup folded into any line.

A furnished living room delivered as a costed, itemized plan
The end state of the six steps: a room where every piece arrived through a plan the client read and signed.
02Sourcing plans

Every piece named. Every dollar shown.

A plan is not a quote with round numbers. It is the sheet below: each piece at the supplier price, freight and customs at cost, the fee on its own line. Illustrative figures, your plan prices your room.

Costed plan, dining room, 12 pieces → 4 core lines shownIllustrative
Dining table · walnut, seats 10L 2600 × W 1050 × H 750 mm · solid walnut, blackened steel · 10–14 weeks$6,400
Lounge chairs · bouclé, pairPerformance bouclé, kiln-dried frames · 8–12 weeks$3,200
Area rug · hand-knotted wool300 × 200 cm · 6–9 weeks$2,600
Console · brass + stoneL 1400 × D 400 × H 820 mm · brass frame, honed stone · 6–9 weeks$1,800
Freight & customsPass-through, at cost. Never marked up.$700
Landed costSupplier price plus freight and customs.$14,700
DAF fee, 20% of landed costThe only fee, on its own line, never folded into a piece.$2,940
Total$17,640

Lead times are quoted per line, per supplier. A plan states the window, not a wish.

How a plan happens

  1. 01

    Send the space

    A screenshot, a floor plan, a budget, or just a feeling.

  2. 02

    We price it

    Real pieces, named, at the supplier price — through DAF Global Connect.

  3. 03

    It comes back

    Costed, line by line, in five business days.

  4. 04

    You decide

    Change it, or fold the work already done straight into the project.

03Procurement

The fee sits on landed cost. That is the whole trick.

Landed cost is the supplier invoice plus freight, duty, insurance, inspection, and last-mile delivery. The 20% sits on that number, so when freight rises the fee is not compounded on freight. It applies once, when a project ships.

Supplier price$14,000
+ Freight, duty, inspection, deliveryat cost
= Landed cost$14,700
DAF fee · 20% of landed$2,940
You pay$17,640

Illustrative. A dealer marking the same project up 35% before freight lands at $18,900 before a single freight dollar, and the markup hides inside the piece price.

What the fee carries
SourcingQualified makers, through DAF Global Connect
RFQ managementQuotes solicited and compared
Purchase ordersIssued and tracked on your behalf
QC coordinationThird-party pre-shipment inspection, arranged
Logistics coordinationForwarder and customs broker coordinated; costs at rate
Delivery + closeoutLast mile to your location; closeout package

Payment runs 50/25/25, drawn below: half at signing and approval of the items schedule, a quarter when all POs are issued, a quarter on the closeout package. Every message answered by the next business day. Send the brief →

Nothing before signing.Nothing at delivery beyond the closeout quarter.No annual fees anywhere.
04Lifeware

Furniture is not finished at delivery.

Rooms get used, then re-used: kids, dogs, moves, new floors, new colours. Lifeware is the refresh phase of the service, design direction, AR mockups, and a 1:1 exchange window of 3 to 7 years. It is not a monthly subscription; it starts after your procurement closes.

What Lifeware carries
Exchange window3–7 years, 1:1
Design directionRe-spec rooms as life changes
AR mockupsSee the swap before it ships
RegistrationEvery piece registered at delivery
ClaimsDAF relays warranty claims for you
What it is not
A subscriptionNo monthly fee. Ever.
An insurance policyWarranty stays with the maker, pass-through
Automatic damage coverMisuse and accidents are outside the exchange

Enrolment happens at closeout, on your real pieces, with the DAF team. There is nothing to buy on this page.

1:1 exchange window
Delivery · year 0Year 3Year 7Year 10

Refresh a DAF-procured piece between years three and seven and it swaps at its original price, never a discounted credit. Warranty applies per the supplier's terms: DAF registers each piece and relays a claim on your behalf, and does not underwrite it.

05End of life

The most responsible room is the one already built.

Before anything is replaced, the refurbish path gets priced: re-upholstery, refinishing, resizing, through local trades or the supplier network. DAF does not run a refurb operation. Sometimes replacement wins on cost, wear, or use, and then the plan says so. The decision is made on numbers, not habit.

One chair, worked example · illustrative

Refurbish

$240

Re-upholster one dining chair, incl. labour and performance fabric. The frame, the part that took decades of growth, stays in service for another 15+ years.

Replace

$650

A comparable new mid-range chair, retail. The old frame is picked up, and most of it is downstream of a landfill line.

Jump to a chapter